Using SmartHub You can now report your outage ONLINE! Announcing a new capability to help you report an outage—simple, easy and efficient. Online outage reporting logs your outage directly to our Control Center where a crew will be assigned to assess the outage and restore your power as quickly as possible. To take advantage of online outage reporting please follow these steps Existing SmartHub users: Go to http://nhec_wordpress.staging.wedu.com/report-an-outage. Follow prompts to report outage and submit. Once outage is reported, you can log back into SmartHub to view the status of your outage. HINT: Set up your notifications preferences to get text/email messages stating “your power is out, or has been restored.” Not a SmartHub user? - Enroll Now! Go to https://nhec.smarthub.coop/Login.html#registration: have your account number ready and create a user name/password. Set up your notifications preferences to get text/email messages stating “your power is out, or has been restored". During an outage, simply go to http://nhec_wordpress.staging.wedu.com/report-an-outage and follow the prompts. For added convenience- download the SmartHub APP and report an outage. If you prefer to call in your outage, you may do so by calling 1-800-343-6432.